Use of Information
Information collected by Tyndale is used for four main purposes. First, we collect information to improve the Website by determining which of our areas, features and forums are most popular. Second, we collect information to personalize the experience of the users of the Website. For example, users of some of the features of the Website are required to create a User Account, UserID and password in order to access those features. Third, we collect information to enable our users to participate in features, services, programs and/or other activities from time to time. Finally, we collect information (such as credit card information) to enable our users to purchase our products directly through the Website.
In order to participate in many features, services and/or programs of the Website, we may require that you provide us with certain specific information, such as your full name, company information, mailing address, telephone number, e-mail address, gender, personal interests and/or other information specific to you. If you want to purchase products directly through the Website, we will also require that you provide us with credit card information, your customer number (if you have one) and related information. You can choose whether or not to provide us with this information, but if you choose not to provide any required information, your experience on the Website may be diminished and some features may not be available or may not work as intended. If you choose not to provide the required credit card information, you may not be able to purchase products through the Website.
Credit Card Information
The online store on the Website is designed to protect the privacy of your credit card information, name, address, e-mail and any other information you provide us. Tyndale is committed to data security with respect to information collected on our site. We offer the industry standard security measures available by utilizing a Secure Socket Layer (“SSL”) connection. If at any time you would like to make a purchase, but do not want to provide your credit card information online, you may contact a sales representative over the telephone. Simply call 1.800.356.3433. It is our practice to contact customers if a problem should arise with your purchase or if we need to send you a normal business communication regarding your purchase.
How Information is Collected
IP Address - Every computer connected to the internet is given a domain name and a set of numbers that serve as that computer’s “Internet Protocol”, or IP, address. When a user requests a web page from the Website, our web servers automatically recognize that user’s domain name and IP address. The domain name and IP address reveal nothing personal about the user other than the IP address from which the user has accessed the Website. We may use this information to examine our traffic in the aggregate, but do not collect and evaluate this information for individuals. Our web servers do not automatically record e-mail addresses of users.
We use reasonable precautions to keep the information that is disclosed to us secure. We reserve the right to transfer information in connection with the sale or other disposition of all or part of Tyndale’s business and/or assets. Furthermore, we cannot and will not be responsible for any breach of security by any third parties or for any actions of any third parties that receive any of the information that is disclosed to us. The Website may also link to a variety of other websites. We are not and cannot be responsible for the privacy policies of those websites of third parties or how they treat information about their users.
Member Account, Password and Security
For certain features available through the Website, we may require the use of encryption technologies provided for your protection and/or your use of a UserID and password after setting up a User Account. We use reasonable precautions to protect the privacy of your UserID, password, User Account information and credit card information by utilizing an SSL connection. Accordingly, your UserID, password, User Account information and credit card information are encrypted using an SSL connection and are not expected to be read in an intelligible form as they travel to the Website. You, however, are ultimately responsible for protecting your UserID, password, User Account information and credit card information from disclosure to third parties, and you are not permitted to circumvent the use of required encryption technologies. You agree to: (a) immediately notify Tyndale of any unauthorized use of your UserID, password and/or User Account, and/or any other breach of security, and (b) ensure that you exit from your User Account at the end of each session. While we may provide certain encryption technologies and use other reasonable precautions to protect your confidential information and provide suitable security, we do not and cannot guarantee or warrant that information transmitted through the internet is secure, or that such transmissions are free from delay, interruption, interception or error.
Information From Children
The Website is not intended or designed to attract children under the age of thirteen (13). We do not collect personally identifiable data from any person that we know to be under the age of thirteen (13). If we learn that a user under the age of thirteen (13) is publicly posting or sharing personally identifiable information on or through the Website, then we will use reasonable measures to block that user from accessing those areas of the Website. Tyndale encourages all parents to instruct their children in the safe and responsible use of their personal data while using the internet.
European Union Users
For those users visiting us from the European Union, please note that Tyndale may transfer your personally identifiable data outside the European Union for use for any of the purposes described above. By using the Website and providing Tyndale with your personal data, you consent to such transfer of your personal data.
Privacy Outside the Website
The Website may contain various links to other websites, including links to various third party service providers. Tyndale is not and cannot be responsible for the privacy practices or the content of any of those other websites. We do not share any of the personal information that you provide to us with any of the websites to which the Website links, although we may share aggregate, non-personally identifiable data with other websites. Please check with those websites in order to determine their privacy policies and your rights under them.
Your use of the Website will also be governed by the Tyndale Terms and Conditions of Use [https://tyndalefrcexpress.tyndaleusa.com/2/Express/TermsAndConditions].
If you have additional questions or comments of any kind, if you see anything on the Website that you think is inappropriate, please let us know by e-mail [Customerservice@TyndaleUSA.com] or by sending your comments or requests to:
5050 Applebutter Rd.
Pipersville, PA 18947
Attn: Customer Care – Website Issues
Copyright © 2013 Tyndale. All Rights Reserved.